is committed to providing a culture of safety throughout the
organization. We encourage our patients and families to participate,
'speak up' and to report any concerns they have about the care they
Speak up if you have questions or concerns, and if you donít understand, ask again. Itís your body and you have a right to know.
attention to the care you are receiving. Make sure youíre getting the
right treatments and medications by the right health care
professionals. Donít assume anything.
Educate yourself about your diagnosis, the medical tests you are undergoing, and your treatment plan.
Ask a trusted family member or friend to be your advocate.
Know what medications you take and why you take them. Medication errors are the most common health care mistakes.
a hospital, clinic, surgery center, or other type of health care
organization that has undergone a rigorous on-site evaluation against
established state-of-the-art quality and safety standards, such as that
provided by the Joint Commission.
Participate in all decisions about your treatment. You are the center of the health care team.
staff has been instructed to ask to verify your name and identification
by reviewing your armband each time they administer a medication, draw
blood or perform a procedure.
The staff has been instructed to wash their hands each time they enter and leave your room to prevent from spreading infections.